VESTA® Delivers on Location Accuracy

According to the FCC Fourth Report and Order, 10,000+ lives could be saved annually from better location information.

Without accurate location information, Telecommunicators and first responders lack the details to effectively do their jobs, and lives are put at risk. To help us all, VESTA® now offers greater location accuracy with enhanced data from the RapidSOS NG911 Clearinghouse. Learn how your PSAP can benefit from this new, ground-breaking capability to save more lives.

With over 80% of 9-1-1 calls coming from cell phones, it is CRITICAL that PSAPs quickly receive precise caller location information. Now they can.

BACKGROUND: “Why can Uber find me but 9-1-1 can't?”

Device-based hybrid location vs. Network-centric approach

The reason is because apps like Uber locate users based on device-based hybrid location, while 9-1-1 still uses a network-centric approach that often falls back to cell-tower triangulation when a GPS fix cannot be obtained – for instance, when the caller is located indoors.

Device-based hybrid location, sometimes referred to as “fused location,” can provide more accurate location information than today’s network centric approach because it combines the power of all smartphone sensors including: GPS, WiFi access points, Bluetooth beacons, barometric pressure, pedestrian dead reckoning, gyro sensors, accelerometers and more.

With the integration of the RapidSOS NG911 Clearinghouse into VESTA, PSAPs now have the ability to pinpoint wireless callers‘ locations more quickly and with greater accuracy. The NG911 Clearinghouse is an access-controlled, NENA i3-compliant Location Information Server (LIS) and Additional Data Repository (ADR). This unique technology transmits precise, device-based hybrid locations from smartphones directly to the VESTA® 9-1-1 console and the VESTA® Map Local solution.

VESTA and the NG911 Clearinghouse

How It Works

Upon delivery of a 9-1-1 call, the VESTA systems automatically query the NG911 Clearinghouse, and provide location information at the same time Phase 1 location data arrives. RapidSOS supplemental location data is displayed alongside the ALI location (when available). For More information, download PDF – PSAP Quick Reference Guide

What is the difference in speed and accuracy with network location vs. device-based hybrid location?

Testing results show hybrid location is faster and more accurate than traditional, network-based location mechanisms. Example:

Direct comparison of Carrier location to RapidSOS NG911 Clearinghouse location during live 9-1-1 calls placed in Tennessee in Spring 2017:

What PSAPs Have to Say

“Our Calltakers feel that the VESTA Map Local system is clearer and more precise when looking for a residence or key points,” It’s easier to look up addresses since the quality of the county map has been enhanced. If a caller does not know their exact address or location, our new mapping system will update the location on the Calltakers’ screens which decreases response times and provides a more accurate location.”

Medina County Sheriff, Randy Brown – Medina County, Texas

For more information on how you can provide your community better location accuracy, CONTACT US.